At BYJU’S, we respect the privacy of our students, parents, and website visitors. Protecting your personal information is very important to us. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website, fill out a registration form, or enroll in our educational programs such as JEE preparation courses. By using our website and submitting your details, you agree to the practices described in this policy.
Information We Collect
When you visit our website or register for a course, we may collect certain personal information to provide you with better services. This information may include your name, phone number, email address, city, and academic details such as your class, school, or exam preparation goals. Sometimes we may also collect technical information like your device type, browser information, or IP address to improve website performance and user experience. The information you provide helps us understand your learning needs and guide you toward the most suitable courses and programs.
Use of Information
The information we collect is used primarily to provide educational services and support to students. We may use your personal information to contact you regarding course enrollment, counseling sessions, demo classes, and updates related to JEE preparation programs. It also helps us send important notifications about classes, schedules, learning materials, special offers, or new courses. Additionally, the data helps us analyze student preferences and improve the quality of our educational services, website features, and learning experience.
Data Protection and Security
We take appropriate technical and organizational measures to ensure that your personal information remains secure. Your data is stored on secure servers and protected against unauthorized access, misuse, or disclosure. We use modern security practices to safeguard the information collected through our website. Only authorized staff members who need access to this information for service purposes are allowed to use it. Although we take strong precautions to protect your information, users should also ensure that they share details only through official and secure channels.
Sharing of Information
We do not sell, trade, or rent personal information of users to third parties. Your personal data is kept confidential and is used only for educational and service-related purposes. However, in some cases, we may share information with trusted partners, service providers, or team members who assist us in operating our website, managing student enrollments, or providing educational support. These parties are required to maintain the confidentiality of your information and use it only for the purposes for which it was shared.
Cookies and Website Usage
Our website may use cookies and similar technologies to enhance the browsing experience of users. Cookies help us understand how visitors interact with our website, which pages are most visited, and how we can improve our services. These cookies do not collect personal information directly but help us analyze website traffic and user behavior. Users can choose to disable cookies through their browser settings, although doing so may affect some features of the website.
Third-Party Links
Our website may sometimes include links to external websites for additional information or services. These third-party websites have their own privacy policies and practices, and we are not responsible for how they collect or use personal information. We encourage users to read the privacy policies of any external websites they visit through our platform.
Consent and Policy Updates
By using our website and submitting your personal details through registration forms or inquiry forms, you give consent for us to collect and use your information according to this Privacy Policy. We may update or modify this policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be posted on this page so that users remain informed about how their information is handled.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is used, you can contact us through our official website contact form or customer support team. We will do our best to respond to your queries and ensure that your privacy concerns are addressed properly.
